If you have any questions about our privacy practices, please see “Contact Information” below for information on how to contact us.
on the Website and your email communications with us or the Website; or
The Data We Collect About You
We may collect different kinds of personal data about you, depending on whether you chose to create an account with us.
Persons who visit the Website without logging in or registering (“unregistered users”):
Contact Information: We may collect email addresses or any other information which you voluntarily provide to us at your direction for a specific function.
Website activity data: We collect information about how you use our Website, products and services and interact with our content and advertisements, including the pages you visit in our Website, search history, and the referring web page from which you arrived at our Website. We collect browser and operating system information, devices you use to access the Website and your time zone setting. We also collect online identifiers. Specifically, we collect internet protocol (IP) address information and we set cookies as explained below in the section on Cookies and Automatic Data Collection Technologies
Persons who choose to create an account on Irodori:
We collect from registered users the same categories of information described above for unregistered users.
Contact Information: We collect username or similar identifier, and email address.
Payment and Commercial Information: If you make a purchase, we collect but do not store payment card or account details and related information necessary to process payments. We also collect details about payments to and from you and details of products and services you have purchased or received from us.
User Submitted Personal Information: We collect information you submit in order to personalize your account or for a specific function, for example date of birth, age, gender, your interests, preferences, feedback, survey responses, your preferences in receiving marketing from us and our third parties, and your communication preferences, as well as any other information which you voluntarily provide to us at your direction for a specific function.
We may use your data to produce and share aggregated insights that do not directly or indirectly identify you and are not associated with you. Such aggregate information is not personal information.
Our Website is not directed to persons under the age of 18 or the applicable age of majority in the jurisdiction from which the Website is accessed (“minors”), and we prohibit minors from using the Website. We do not knowingly collect personal information from minors. If you are the parent or legal guardian of a minor who has provided us with personal information, then please contact us at [email protected] to have that minor’s personal information deleted.
The Sources from Which We Collect Personal Information
We collect Personal Information in the following ways:
Directly from you: We collect the categories of information listed above directly from you.
Automated technologies or interactions. As explained in the section below on Cookies and Automatic Data Collection Technologies, we set cookies and other automatic techniques to collect website activity data when you visit the Website or other Website owned by our corporate group.
Purposes for Which We Use Your Personal Information
We use personal information for the purposes described below.
Provision of services: We use identifiers, website activity data, contact and shipping address information, telephone numbers, and payment and commercial information to present our Website and its contents to you, including any interactive features on our Website, to provide you with information, products or services that you request from us, to fulfill the delivery of physical goods, and to verify your eligibility and deliver prizes in connection with contests and sweepstakes.
Customization of content and marketing (Unregistered Users and Registered Users Only): We use identifiers and contact information, website activity data, and user submitted personal information to analyze your use of, or interest in, our Website’s content, products, or services, in order to develop and display content and advertising tailored to your interests on our Website.
Analytics: We use identifiers and website activity data to determine whether users of our Website are unique, or whether the same user is using the Website on multiple occasions, and to monitor aggregate metrics such as total number of visitors, pages viewed, demographic patterns.
Functionality and security: We may use any of the categories of data we collect to diagnose or fix technology problems, to verify your payment information, and to detect, prevent, and respond to actual or potential fraud, illegal activities, or intellectual property infringement.
Compliance: We may use any of the categories of data we collect to enforce our terms and conditions and to comply with our legal obligations.
Our Legal Bases Under EU Law
We have the following legal bases under EU law for processing your personal data for the purposes described under Section Purposes for Which We Use Your Personal Information:
We process personal data for the purposes of providing the services, customer management, certain customization of content (e.g., based on your selected preferences, favorites and ratings), and functionality and security because the processing is necessary for the performance of a contract, specifically it is necessary to provide the services or products you have requested, or to provide our Website and services in a manner consistent with our terms and conditions and any other contract that you have with us.
We process personal data, including identifiers, for the purpose of verifying your identity because such processing is necessary for us to comply with a legal or regulatory obligation.
We process personal data for the purposes of customization of advertising, marketing and analytics for our legitimate interests.
We process personal data for functionality and security because it is necessary for our legitimate interests, and in certain cases because the processing is necessary for us to comply with a legal or regulatory obligation.
We process personal information in specific circumstances where you have provided your consent to such processing.
Disclosure of Your Personal Information
We disclose personal information:
Service providers: We disclose the categories of personal information we collect to our authorized service providers that perform certain services on our behalf. These services may include payment processing and fulfilling orders, identity and document authenticity verification including biometric processing, risk and fraud detection and mitigation, customer service, marketing and advertising, delivery and courier service for shipment of physical goods, customization of content, analytics, security, or hosting our Website or supporting our Website’s functionality. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.
Legal successors: We may disclose all of the categories of personal information we collect to a buyer or other successor in the event of a merger, acquisition or sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding.
Cookies and Automatic Data Collection Technologies
As you navigate through and interact with our Website, we use automatic data collection technologies to collect website activity data.
We currently use the following types of cookies, which are set by the Website’s domains, or by other domains we own or control:
Strictly necessary cookies: These are cookies that are required for the operation of our Website. These include, for example, cookies that enable a user to log in to our Website and to check if a user is allowed access to a particular service or content.
Functionality cookies: These cookies help us to personalize and enhance your online experience on our Website. These types of cookies allow us to recognize you when you return to our Website and to remember, for example, any items you may have placed in your shopping cart awaiting purchase.
Analytics cookies: These cookies allow us to recognize and count the number of users and to see how users use and explore our Website. These cookies help us to improve our Website, for example by ensuring that all users are able to find what they are looking for easily.
Targeting and Advertising cookies: These cookies record visits of a user on our Website, the pages a user visits and the links a user follows in order to enable us to make our Website more relevant to the user’s interests. We currently do not host ads on our website, but the same cookies may be utilized to help serve ads that might be of interest to the user. Targeting and advertising cookies are used for both unregistered users and registered users.
Cookies can be either session cookies or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expires, or you delete your cookies.
Do Not Track: Our systems do not recognize browser “Do Not Track” signals.
Use of Google Analytics. We use Google as a service provider to collect and analyze information about how users use the Website, including by collecting website activity data through first-party cookies set by our domains, and third-party cookies set by Google. Because we activated IP anonymization for Google Analytics, Google will anonymize the last octet of a particular IP address and will not store your full IP address. Google will use the information only for the purpose of providing Google Analytics services to us and will not use this information for other purposes. The information collected by Google Analytics may be transmitted to and stored by Google on servers in the United States pursuant to standard contractual clauses approved by the EU. You can learn more on how Google uses data here, and you can opt-out of Google Analytics by visiting the Google Analytics opt-out page.
You can set your browser to refuse all third-party cookies, or to alert you when cookies are being sent.
Your Choices About How We Collect, Use and Disclose Your Personal Information
We strive to provide you with choices regarding the personal information you provide to us.
You can choose not to provide us with certain personal information, but that may result in you being unable to use certain features of our Website because such information may be required in order for you to register as a member; purchase products or services; participate in a contest, promotion, survey, or sweepstakes; ask a question; or initiate other transactions on our Website.
As explained in the section Cookies and Automatic Data Collection Technologies, you may set your browser to refuse some or all cookies. In addition, you may opt out of Google Analytics by visiting the Google Analytics opt-out page.
You can opt out of receiving marketing emails from us using the opt-out link provided in our emails. If you are a Registered User, we may continue to send you other types of transactional and relationship e-mail communications, such as emails about your account or orders, administrative notices, and surveys.
You may also delete and deactivate your account with us at any time. If you do so, your profile will no longer be accessible by you and any account-related information such as personal identifiers, contact information, or purchase histories shall be deleted. If you later choose to have an account with us, you will have to sign up for a new account. Any previous account history cannot be restored.
Your Rights Related to Your Personal Information
You have certain rights regarding the personal information we collect, use or disclose and that is related to you, including the right:
to receive information on the personal information we hold about you and how such personal information is used (right to access);
to correct inaccurate personal information concerning you (right to data rectification);
to delete/erase your personal information (right to deletion, “right to be forgotten”);
to receive the personal information provided by you in a structured, commonly used and machine-readable format and to transmit the personal information to another data controller (right to data portability)
to object to the use of your personal information where such use is based on our legitimate interests or on public interests (right to object);
in some cases, to restrict our use of your personal information (right to restriction of processing); and
to withdraw your consent at any time where our processing is based on consent.
You may exercise your right to access and elect to delete your user account at any time through your user account settings. Additionally, you may, at any time, send us an e-mail at [email protected] to exercise your above rights in accordance with the applicable legal requirements and limitations. If you are in the European Economic Area or the UK, you have a right to lodge a complaint with your local data protection authority.
Please note that unless you have created an account with us, we may not have sufficient information to identify you and therefore may not be able to respond to your request. Additionally, in some cases to adequately verify your identity or your authorization to make the request, we may require you to provide additional information.
Note that some requests to delete certain personal information will require the deletion of your user account as the provision of user accounts are inextricably linked to the use of certain personal information (e.g., your e-mail address).
California Rights and Choices
The California Consumer Privacy Act (“CCPA”) provides you certain rights in relation to your personal information:
Right to Know: You have the right to request that we disclose certain information about our collection of your personal information over the past 12 months, including the specific pieces of information we collected.
Right to Request Deletion: You have the right to request that we delete any of your personal information we collected from you and retained, subject to certain exceptions set forth in the CCPA.
Right to Non-Discrimination for the Exercise of Your Rights: We will not discriminate against you because you have exercised any of your rights under the CCPA.
To exercise the rights described above, you may email us at [email protected] with the email subject line “CCPA Request.” In either case you will need to provide the following information to verify your identity and enable us to locate your information in our systems: your username and email address that you used to create an account with us, as well as any other information which we may reasonably request for us to verify your identity. We may require you to verify that you have access to your account and/or email account that you used to register with us.
You can designate an agent to make a request by executing a notarized power of attorney to have that person act on your behalf and providing that person with the information listed above that allows us to verify your identity and locate your information. Alternatively, you will need to directly confirm your identity with us using the methods described above, sign an authorization for the agent to act on your behalf and provide us with confirmation that you have done so.
We disclose certain categories of California residents’ personal information for our business purposes, as described in the section above titled Disclosure of Your Personal Information.
We do not sell California residents’ personal information.
Notice to Nevada Residents/Your Nevada Privacy Rights
We do not exchange Nevada residents’ personal information for money with anyone so they may license or sell the personal information to additional parties.
Transfers of Your Personal Information to Other Countries
Where the laws of your country allow you to do so, by using the Website you consent to the transfer of information that we collect about you, including personal information, to other countries in which we, members of our corporate group (including affiliates and related entities) or our service providers are located. When we transfer personal information to countries outside of the European Economic Area (“EEA”) or other regions with comprehensive data protection laws, we will ensure that the information is transferred in accordance with the applicable laws. Where relevant, our transfers outside the EEA are made pursuant to standard contractual clauses approved for use by the European Union.
Retention of Personal Information
We will only retain your personal information for as long as your account is active, or for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider a number of factors, including what personal data we are processing, the risk of harm from any unauthorized disclosure, why we are processing your personal data and whether we can achieve this outcome by another means without having to process it.
Where permissible, we will also delete your personal information upon your request as explained above in the section “Your Rights Related to Your Personal Information”.
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